PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING, SUBSCRIBING, OR ACCESSING OUR WEBSITE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AGREE, AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND CONDITIONS.

INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.

BY USING THIS SERVICE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICE. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES. 

If you are a resident of California, please also refer to Section “California Privacy Supplement’ for information about the categories of personal information we collect and your rights under California privacy laws.

This Privacy Policy governs how AQ Skin Solutions Inc. (“AQ Skin Solutions,” “we,” “us”) collects, uses, maintains, and discloses information from users (“User” or “you”) of the AQ Skin Solutions website at www.aqskinsolutions.com or www.myaqaccount.com (“Site”) and any affiliated websites, applications, or services (collectively, “Service”). By accessing the Service, you agree to this Privacy Policy and the Terms of Use at www.myaqaccount.com/privacy-policy/.

We reserve the right to change this Privacy Policy at any time. Notice of changes will be posted on this page at www.myaqaccount.com/privacy-policy/. Users should periodically refer to our Privacy Policy for updates.

Information Collection

While using this Service, you may provide us with personally identifiable information (“Personal Information”). This may include but is not limited to, your name, mailing address, phone number, and email address. We may also collect information regarding your activity on the Service (“Usage Information”), including session duration, searches, log-in and log-out times, and other behavioral data. You can opt out of providing this additional information by not using the Service.

Our servers automatically record information sent by your browser when you visit our Service. This information may include device type, IP address, browser type, web pages visited before accessing AQ Skin Solutions, and source of referral to the Service.

How We Use The Information Collected

We use the collected Personal Information and Usage Information to improve our website and services; understand your needs and interests; personalize your experience; offer updates and announcements; and provide you with information, newsletters, and promotional materials from us or authorized third parties.

 We may combine collected information with additional records for research, analytics, and marketing products or features that may be of interest to you.

Service Providers, Business Partners, and Others

AQ Skin Solutions is not responsible for the privacy policies of third parties. We may employ third-party service providers for website-related services, who may have access to your Personal Information only for performing tasks on our behalf.

Compliance with Laws and Law Enforcement

We reserve the right to disclose any information about you to government or law enforcement officials as we find necessary or appropriate to comply with the law or for reasons stated in this Privacy Policy.

Business Transfers

In case of a business transfer like bankruptcy, merger, acquisition, etc., your Personal Information may be transferred as part of that transaction.

Security

You are responsible for safeguarding your account information and password. We employ reasonable security measures to protect your Personal Information.

Underage Policy

Our Service is not directed to children under 18, and we do not knowingly collect information from children under 18.

For Users Outside of the United States

By using our Service, you consent to the transfer of your data to the United States for processing and maintenance.

LEGAL DISCLAIMER

This Service operates “AS-IS” and “AS-AVAILABLE,” without warranties. This Privacy Policy is governed by the laws of California, USA.

Updates to Privacy Policy

We will post any material changes to this Privacy Policy on the website and may also send an email notification.

Contacting Us

For questions about this Privacy Policy, please contact us at info@aqskinsolutions.com.

California Privacy Appendage

Consumers residing in California have additional rights about their personal information under California privacy law, including the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you. This section does not address or apply to our handling of publicly available information or other personal information that is exempt under the CCPA. 

Categories of personal information collected and disclosed. While our processing of personal information varies based upon our relationship and interactions with you, the table below identifies, generally, the categories of personal information (as defined by the CCPA) that we may collect, and have in the past twelve months collected, about California residents, as well as the categories of third parties to whom we may disclose this information for a business or commercial purpose

Sales and sharing. California privacy laws define a “sale” as disclosing or making available to third-party personal information in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available personal information to a third party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, we may “sell” or “share” (as defined by the CCPA): identifiers and internet and electronic network activity information to/with third-party advertising networks, analytics providers, and social networks. We do so to improve and evaluate our advertising campaigns and better reach customers and prospective customers with more relevant ads and content. We do not sell or share sensitive personal information, nor do we sell or share any personal information about individuals who we know are under sixteen (16) years old.

Sources of personal information. In general, we may collect the categories of personal information identified in the table above from the following categories sources: 

• Directly from the individual
• Advertising networks
• Data analytics providers
• Social networks
• Internet service providers
• Government agencies
• Operating systems and platforms
• Fraud prevention service providers
• Data brokers
• Business customers/clients

 Purposes of collection, use and disclosure. As described in more detail in Section 2 “How we use personal data” and Section 3 “Who do we share personal data with”, we collect, use, disclose and otherwise process the above personal information for the following business or commercial purposes and as otherwise directed or consented to by you: 

• Fulfil orders
• Respond to your requests
• Maintain online accounts
• Provide recommendations
• Personalize content, ads and experiences
• Manage our relationship with you
• Operate and improve the Site and our business
• Research and customer satisfaction
• Marketing and advertising
• Security and protection of rights
• Compliance with law and legal process
• Internal business operations
• Events

 Sensitive personal information. Notwithstanding the above, we only use and disclose sensitive personal information as reasonably necessary (i) to perform our services requested by you, (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you. We do not use or disclose your sensitive personal information other than as authorized under section 7027 of the CCPA regulations (Cal. Code. Regs., tit. 11, § 7027 (2022)). 

Retention. We keep personal information only for the duration necessary for the purposes described above or as disclosed to you during collection.

CCPA rights. Under the CCPA, California residents have the following rights (subject to certain limitations): 

• The right to opt out of our sale and sharing of your personal information.
• The right to limit our use or disclosure of sensitive personal information to those authorized by the CCPA.
• The right to the deletion of the personal information that we have collected is subject to certain exceptions.
• The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• The right to correct inaccurate personal information that we collected about you.
• The right not to be subject to discriminatory treatment for exercising their rights under the CCPA.

They are submitting CCPA requests. California residents can request access to, correction, or deletion of their online-maintained personal information by emailing info@aqskinsolution.com or visiting this page. Upon receiving a request, we verify it by seeking information related to the account or recent interactions, processing based on linked personal information. Additional information may be requested for verification or processing. If verification is insufficient, the requestor is notified. Using an authorized agent requires evidence of power of attorney, valid authorization, and direct verification of identity and authority. Opt-out requests are honored through Global Privacy Control signals, detecting browser communication to opt out of sales and sharing via cookies and tracking tools. GPC details can be found at https://globalprivacycontrol.org/. Opting out of online tracking is also possible through the cookie preference tool (refer to Section 5 for details).

California residents may exercise their right to opt out online by submitting an opt-out request to info@aqskinsolutions.com. We will apply your opt-out based on the personal information in our records that is linked or reasonably linkable to the information provided in your request. 

For more information about our privacy practices, you may contact us as set out in the “Contact Us” section above.

Updated: January 16, 2024